Terms of Service

Last Updated: March 2026

1. Acceptance of Terms

By downloading the NjangiPay app and creating an account, you agree to be bound by these Terms of Service. NjangiPay operates as a registered Money Services Business (MSB) under FINTRAC regulations in Canada.

2. Description of Service

NjangiPay provides a software platform facilitating the management of Rotating Savings and Credit Associations (ROSCAs), commonly known as Njangis, Sou-Sous, or Tontines. We provide tools for automated tracking, cycle generation, and secure money movement via Interac e-Transfer and EFT processing.

3. User Obligations and KYC

To use automated payment features, you must complete full Identity Verification (KYC) involving government ID scans and biometrics. You agree to provide accurate, up-to-date information. Accounts tied to fraudulent identities will be immediately suspended and reported to FINTRAC.

4. Financial Commitments & Automated Debits

By joining an active savings cycle, you enter a binding agreement with your group members. NjangiPay uses banking integrations (such as Plaid and Nuvei) to facilitate scheduled deposits and payouts. You authorize NjangiPay to initiate automated Electronic Funds Transfers (EFTs) or Interac Requests for Money from your linked bank account according to your group's rotation schedule.

5. Liability and Defaults

NjangiPay is a technology enabler, not a lender or guarantor. While we track obligations and facilitate transactions, we do not insure the "pot" against member default. If a member fails to make a contribution, they are legally liable to the group. NjangiPay provides a robust dispute resolution center and auditable transaction ledgers to assist in mediation, but NjangiPay itself is not financially responsible for unpaid contributions.

6. Credit Reporting

If your group opts into the Credit Building feature, your payment history (including late or missed payments) will be reported directly to major credit bureaus (e.g., Equifax). On-time payments will build your credit profile; defaults will negatively impact it.

7. Platform Abuse

Any attempt to reverse a successful contribution (chargeback fraud), manipulate rotation schedules, or use the platform for money laundering will result in a permanent ban and cooperation with law enforcement.